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Cookie Policy

Introduction

Smvip uses cookies and similar technologies on our online platform to provide security, personalize your experience and analyze site usage. This Cookie Policy explains how we use cookies and your choices regarding them.

What are cookies

Cookies are small text files placed on your device by Smvip when you visit our platform. They store information that helps the site function, remembers your preferences and collects usage data to improve our services. Cookies do not run programs and cannot access data on your device that you did not supply.

Types of cookies

  • Strictly necessary cookies – essential for the operation of Smvip. They enable core features such as navigation and security and are required for the service to function. These cookies are typically retained for the duration of a browsing session or as long as security needs require.
  • Functional cookies – remember user preferences and selections such as language or region. They enable a more personalized experience and may store a user identifier for a single session or across visits if consent is given.
  • Performance and analytics cookies – collect anonymized information about how you use Smvip, which pages you visit and how you interact with features. This data helps us improve site performance and reliability. Consent is ordinarily required for these cookies unless strictly necessary for service operation.
  • Advertising and marketing cookies – track activity across Smvip and partner sites to tailor advertising and measure campaign effectiveness. These cookies often require consent and may be managed or disabled via cookie preferences.

Consent and withdrawal

On your first visit to Smvip, you are presented with a cookie banner seeking consent for non essential cookies. You may withdraw consent at any time by adjusting your cookie preferences or clearing cookies in your browser. Withdrawal affects future visits but does not retroactively erase data already collected by non essential cookies, where such data has been anonymized or aggregated in a way that does not identify you.

Managing cookies

You can control cookies through your web browser settings. Actions include viewing stored cookies, deleting individual cookies or all cookies, blocking or allowing cookies site by site, and turning off third party cookies where supported. Note that removing or blocking cookies may limit Smvip functionality and affect services such as sign-in, language selection, and quick access to promotions. Preferences set in one browser do not automatically transfer to another device or browser.

Third party cookies and data sharing

We may engage service providers that place cookies to support our analytics, advertising and platform performance. The operation of such cookies is subject to the privacy notices of those providers. We do not sell personal data through cookies; however, cookie data may be linked with other information collected by providers. You may opt out of some third party cookies by adjusting your browser or using provider specific settings where available.

Data retention and security

Retention periods vary by cookie category: strictly necessary cookies are kept for the duration of your session or as required for security. Functional cookies may be retained for up to 12 months. Performance and analytics cookies may be retained for up to 24 months, subject to renewal on consent. Advertising cookies may be retained for up to 12 months. After expiry, cookies are renewed or removed in accordance with your current consent choices. Smvip applies technical and organizational security measures to protect cookie data in transit and storage.

Your rights

Under applicable data protection law, you have rights to access, correct, erase or restrict processing of personal data, to data portability and to withdraw consent to cookies. For matters beyond cookie specific processing, or to exercise broader data rights, please consult our Privacy Policy or contact Smvip Data Protection Officer at privacy@smvip.

Policy updates

We may update this Cookie Policy to reflect changes in our practices or legal requirements. When an update is made, the revised policy will be posted on Smvip and will become effective on the date of posting. We encourage you to review the policy periodically.

Contact Smvip

If you have questions about this Cookie Policy, please contact Smvip at privacy@smvip or support@smvip. We will respond in accordance with applicable data protection and consumer laws.

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